Yes. Repairs are by appointment only. This ensures your computer can be booked in and assessed promptly, and avoids wasted journeys if I’m already working on another repair.
I repair Windows PCs, laptops, Apple Macs, MacBooks and iMacs, as well as many software and hardware faults.
Yes, including upgrades, diagnostics, cooling problems and hardware replacements.
Desktop computers that have been used in indoor smoking environments are not accepted for repair.
Standard repairs are £60 plus any required parts. If you decide not to proceed after diagnosis, a £30 diagnostic fee applies.
Most repairs are completed within one working day once any required parts are available.
I always take reasonable care to preserve your data, but I strongly recommend backing everything up before any repair. Data preservation cannot be guaranteed.
Yes. Most repairs include a 12-month warranty covering the work carried out and any parts supplied. Some specialist repairs have different warranty periods.
The diagnostics payment is due when dropping off your device. The remaining payment is due when you collect your computer.
Yes, provided you’ve authorised them beforehand.
No. Please contact me first to arrange an appointment.
Repairs are carried out by appointment and usually require the computer to be left with me for testing and repair. I’ll let you know as soon as it’s ready for collection.